ITIL® and ITSM Made Easy
TOOLKIT CONTENTS
A comprehensive and detailed introduction for both beginners and seasoned practitioners.
A unique reference kit comprising a series of 12 (two page) fact sheets, covering each of the main disciplines in the process.
Compliance Assessment Questionnaires
A comprehensive Excel based questionnaire kit to help you assess and examine your compliance position.
The Rationale Documents and Presentation Template
Items to assist with the interpretation of the best practice compliance assessment and therefore identification of which issues require focus and improvement.
These concise yet informative reference sheets provide an appreciation of a range of methods and frameworks in the wider IT and ITSM context.
This Excel spreadsheet is an ideal readiness aid for those looking to convert to version 3, or implement for the first time.
These two items present the current version of ITIL from the perspective of a version 2 viewpoint.
THE NEXT STEPThe ITIL Toolkit
A complete toolkit comprising an ITIL beginners guide, management presentation, fact sheets, and audit/review questionnaires.
Special Offer:
Purchase and Download For
This high quality PowerPoint presentation gives you an excellent insight into the whole area of Service Management and ITIL® . It helps explain the concepts to executives/management and covers everything from the ITIL framework to certification and more.
The presentation may be freely edited and printed. To illustrate its depth and quality, we have produced the following sample foils:
PURCHASE
The ITIL ® Toolkit can now be purchased online and downloaded straight to your PC.
To obtain the product for a special price of just $199, please visit our secure purchase page.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce,
and is Registered in the U.S. Patent and Trademark Office.
